Assign Fours Permission Sets to Your Team

Assign the correct Fours permission set to each person on your team so they see the right Fours tabs and action buttons in Salesforce.


Overview

Fours permission sets work like job roles for the Fours App. Each set controls two things:

  • Which Fours tabs are visible — for example, the Offers tab or the Referrals tab.
  • Which action buttons appear — for example, the New Offer or New Co-Sell button on an opportunity record.

Every person who uses the Fours App needs at least one permission set assigned to them. Without one, they won’t see any Fours buttons or tabs.

For full permissions details, see Custom Permissions.


Prerequisites

  • The Fours App must already be installed in your Salesforce org. See Salesforce Integration.
  • You need Salesforce Administrator access to assign permission sets.

Step 1: Find the Right Permission Set for Each Person

Use the tables below to pick the right permission set based on what each person needs to do.

For Most Users — Start Here

Permission setWhat they can doAssign to
Fours UserFull read/write access to all Fours features across all clouds — offers, referrals, entitlements, buyers, and products. Cannot access Fours Settings.Power users, sales ops, or anyone who works across multiple clouds
Fours User - Read OnlyView all Fours data across all clouds. Cannot create or edit anything.Managers, executives, or anyone who only needs visibility
Fours User - MarketplaceCreate and manage offers and entitlements across all clouds. No access to co-sell referrals.Sales reps focused on marketplace deals
Fours User - CosellCreate and manage co-sell referrals across all clouds. No access to offers or entitlements.Business development or partner managers focused on co-selling
Fours Approval OfferApprove or reject marketplace offers.Deal desk, sales managers, or anyone in an offer approval workflow
Fours Approval CosellApprove or reject co-sell referrals. Assign separately if someone should approve referrals but not offers, or the other way round.Partner managers or anyone in a co-sell approval workflow

For Cloud-Specific Access

Use these if a team member should only work with one cloud provider — for example, an AWS-focused rep who should not see Azure or GCP records.

Marketplace (offers and entitlements)

Permission setCloud access
Fours Marketplace - AWSAWS offers and entitlements only
Fours Marketplace - AzureAzure offers and entitlements only
Fours Marketplace - GCPGCP offers and entitlements only
Fours Marketplace (Read Only)View-only access to offers and entitlements across all clouds

Snowflake and Oracle have their own marketplace sets as well — see the full catalog in Permission Sets.

Co-sell (referrals)

Permission setCloud access
Fours Cosell - AWSAWS co-sell referrals only
Fours Cosell - AzureAzure co-sell referrals only
Fours Cosell - GCPGCP co-sell referrals only
Fours Cosell (Read Only)View-only access to referrals across all clouds

For the Integration User Only

Permission setWhen to use
Fours IntegratorAssign to the Integration User created during installation. Do not assign this to human users — it grants full system access including Settings.
Fours Integrator (Salesforce Integration License)Same as above, but for Integration Users on a Salesforce Integration License.

Step 2: Assign the Permission Set

Repeat these steps for each person who needs access to the Fours App.

  1. In Salesforce, click the Gear icon (⚙️) → Setup.
  2. In the Quick Find box, type Permission Sets and select Permission Sets.
  3. All Fours permission sets start with the word Fours — scroll or search to find the one you want to assign.
  4. Click the permission set name to open it.
  5. Click Manage Assignments.
  6. Click Add Assignments.
  7. Find and select the user you want to assign it to.
  8. Click Assign.

Step 3: Verify the Assignment Worked

Ask the user to log in to Salesforce and open a Salesforce opportunity record. They should see the Fours widget on the page with the buttons that match their permission set.

For example:

  • A user with Fours User - Marketplace should see a New Offer button but no New Co-Sell button.
  • A user with Fours User - Cosell should see a New Co-Sell button but no New Offer button.
  • A user with Fours User should see both.

If the right buttons are not showing, see the troubleshooting section below.


Troubleshooting

IssuePossible causeResolution
User sees no Fours buttons or tabs at allNo Fours permission set has been assignedGo back to Step 2 and assign the appropriate permission set
User sees buttons they should not have access toExtra custom permissions were auto-enabled when the package was installedGo to the user’s profile in Salesforce → Custom Permissions and uncheck any Fours permissions that should not apply
User still sees wrong buttons after assigning the correct permission setSalesforce cached the previous permissionsAsk the user to do a hard refresh — Cmd+R on Mac or Ctrl+Shift+R on Windows
User cannot see records they should have access toObject or field-level security (FLS) is blocking accessVerify the user has Read and View All access on Account, Contact, Opportunity, and any other objects relevant to their role

Frequently Asked Questions

Can I assign more than one Fours permission set to the same user?

Yes. For example, you can assign both Fours Marketplace - AWS and Fours Cosell - AWS to give a user full AWS access for both offers and referrals without giving them access to Azure or GCP.

What happens if I assign Fours Integrator to a regular user by mistake?

They will gain access to Fours Settings and all system-level features. Remove the permission set immediately and replace it with the appropriate user-facing permission set.

A user is a Salesforce System Administrator — do they need a Fours permission set?

No. System Administrators automatically have full access to all Fours features regardless of which permission sets are assigned.

I assigned the right permission set but the user still can’t create offers for a specific cloud. What’s wrong?

Check whether they have a cloud-specific permission set instead of a generic one. For example, Fours Marketplace - AWS only shows AWS products when creating an offer. If they need to create offers across multiple clouds, assign Fours User - Marketplace or Fours User instead.

What is the difference between Fours User - Marketplace and Fours User - Cosell?

Marketplace covers offers, entitlements, buyers, companies, and products. Co-sell covers referrals. They are separate because some teams — like a dedicated co-sell team — only need one and not the other. If a user needs both, assign Fours User.

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