Suger

Google Mail

Overview

Gmail, Google’s email service, offers a comprehensive platform for communication and productivity. With features like advanced search capabilities, powerful filters, and seamless integration with other Google Workspace tools, Gmail is a cornerstone of modern email management.

By integrating Suger with Gmail, users can leverage automation workflows to enhance email productivity. Tasks such as sending emails, applying labels for organization, and managing threads can be automated, improving efficiency and enabling customized email workflows tailored to specific needs.

You can connect Gmail at two levels:

  • Org-Level: Connect once for your organization, so Suger can send automated email from a corporate mailbox that everyone’s workflows share. There are two connection methods to choose from — a Service account with domain-wide delegation, or Sign in with Google — described below.
  • User-Level: Each user connects their own Gmail account via OAuth 2.0, so automated emails are sent from that person’s own inbox.

Create Integration (Org-Level)

Org-level Gmail offers two connection methods. Both are set up from the same Gmail card under Settings → Integrations: click the Connect dropdown and pick the method you want.

MethodChoose this whenScopes granted
Service accountYou run Google Workspace and want Suger to send as a corporate address (for example sales@company.com) with no person signing in and no user’s token to expire. Requires a Workspace admin to authorize domain-wide delegation.Send only (gmail.send)
Sign in with GoogleYou want to authorize a mailbox directly, in a browser, with no Workspace admin action required — the fastest path, and the only one available if you are not on Google Workspace.Send and read

Your organization connects one way at a time. Once connected, the Gmail card shows “Connected via {method}” — for example Connected via Sign in with Google — so you can always tell which method is in force. To switch methods, delete the integration and connect again with the other one.

The Gmail card in Settings → Integrations with its Connect control opened — a two-item menu offering "Sign in with Google" and "Service account"

Method 1 — Service account (domain-wide delegation)

This method is designed for company-wide automation where Suger sends email by impersonating a specific corporate address (for example, sales@company.com) without a user manually signing in.

  1. Create a service account in your target GCP project for Google Mail integration.
  2. Enable the Gmail API in the same Google project.
  3. Create the service account key, and download the associated JSON file. It is required for the following integration.
  4. Enable G-Suite Domain-wide Delegation for the service account.
  5. Specify the impersonated email address, select the appropriate scopes configured in the previous step, and store the JSON key file contents within the Suger console integration page.

Google Mail Org Integration

The default scope for this method is send only (https://www.googleapis.com/auth/gmail.send). Domain-wide delegation is all-or-nothing: a request asking for any scope your Workspace admin did not authorize fails entirely, so if you need Suger to read mail as well, use Sign in with Google instead.

Method 2 — Sign in with Google (OAuth)

This method authorizes a mailbox directly in the browser, using the same Google OAuth application as the user-level connection. No Workspace admin action is required, and it grants both send and read scopes.

  1. In the Suger Console, go to Settings → Integrations and find the Gmail card.
  2. Open the Connect dropdown and choose Sign in with Google.
  3. You are redirected to the Google sign-in page. Sign in with the mailbox your organization should send from — this is the account every workflow in your organization will send as, so use a shared or role mailbox rather than a personal one.
  4. Review the requested access and click Allow.
  5. Once you are redirected back to the Suger Console, click Verify. A Verified status confirms the connection is ready.

The Integrations catalog — the Gmail card showing "Connected via Service account", the label that tells you which of the two org-level methods is in use

Create User Integration

User-Level integration is personal and precise. It lets Suger send emails that look like they came from you, while automation handles the repetitive work.

  • OAuth 2.0 Security: Suger never sees, asks for, or stores your Google password. The connection is a secure, token-based handshake.
  • Responsive automation: Send automated private offer links and follow-up sequences the moment a buyer hits a milestone.
  • Thread management: Keep your deal discussions organized without jumping between tabs.
  1. In the Suger Console, go to the User Integrations section (under your profile settings). Locate the Google Mail card and click Connect Now.

    Google Mail Connect Now

  2. You will be redirected to the Google sign-in page. Select the account you want to use for your marketplace deals.

  3. Review the request and click Allow. This grants Suger the permissions needed to read and send emails related to your marketplace workflows.

    Google Mail User Consent

  4. Once you are redirected back to the Suger Console, find your new integration and click Verify. A Verified status confirms Suger is ready to send on your behalf.

Suger AI Tools

Suger AI uses a middleware strategy — wrapping the Gmail API directly.

Profile & Labels

ToolDescription
googlemail_get_profileGet the authenticated user’s Gmail profile
googlemail_list_labelsList all Gmail labels (system and user-created)

Messages

ToolDescription
googlemail_list_messagesList messages using Gmail search syntax
googlemail_get_messageGet a message (headers by default)
googlemail_get_message_bodyGet a message with fully decoded body (plain text + HTML)
googlemail_send_mailSend an email (plain text, HTML, or threaded reply)
googlemail_reply_to_messageReply to a message, preserving thread
googlemail_modify_message_labelsAdd or remove labels on a message
googlemail_batch_modify_messagesApply label changes to up to 1,000 messages at once
googlemail_get_attachmentDownload a message attachment
googlemail_trash_messageMove a message to Trash
googlemail_untrash_messageRestore a trashed message

Threads

ToolDescription
googlemail_list_threadsList conversation threads
googlemail_get_threadGet all messages in a thread
googlemail_modify_thread_labelsAdd or remove labels on an entire thread
googlemail_trash_threadTrash an entire thread
googlemail_untrash_threadRestore a trashed thread

Drafts

ToolDescription
googlemail_list_draftsList drafts
googlemail_create_draftSave an email as a draft
googlemail_get_draftGet a draft
googlemail_update_draftReplace a draft’s content
googlemail_send_draftSend a previously saved draft
googlemail_delete_draftPermanently delete a draft

Edit Integration

Editing is not supported for security reasons. To change configuration, delete the integration and create a new one.

Delete Integration

The Google Mail integration can be deleted like all other integrations. Once the deletion is triggered, all integration info including the service account key and access tokens will be deleted immediately & permanently from Suger. No time window or methods to recover.

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