# close support ticket

`PATCH https://api.suger.cloud/org/{orgId}/support/ticket/{ticketId}/close`

close support ticket

## Parameters

| Name | In | Type | Required | Description |
| --- | --- | --- | --- | --- |
| `orgId` | path | string | yes | Organization ID |
| `ticketId` | path | string | yes | Ticket ID |

## Responses

### 200 — OK

Content-Type: `application/json` · Schema: `SupportTicket`

**`SupportTicket`** fields:

| Field | Type | Required | Description |
| --- | --- | --- | --- |
| `attachments` | array<SupportTicketAttachment> | no |  |
| `closeTime` | string | no |  |
| `comments` | array<SupportTicketComment> | no |  |
| `creationTime` | string | no |  |
| `creator` | string | no |  |
| `description` | string | no |  |
| `dueTime` | string | no |  |
| `id` | string | no |  |
| `name` | string | no |  |
| `organizationId` | string | no |  |
| `priority` | SupportTicketPriority | no |  |
| `status` | SupportTicketStatus | no |  |
| `taskType` | SupportTicketTaskType | no |  |
| `watchers` | array<string> | no |  |

**`SupportTicketAttachment`** fields:

| Field | Type | Required | Description |
| --- | --- | --- | --- |
| `date` | string | no |  |
| `id` | string | no |  |
| `mimetype` | string | no |  |
| `size` | integer | no |  |
| `thumbnail_large` | string | no |  |
| `thumbnail_medium` | string | no |  |
| `thumbnail_small` | string | no |  |
| `title` | string | no |  |
| `url` | string | no |  |

**`SupportTicketComment`** fields:

| Field | Type | Required | Description |
| --- | --- | --- | --- |
| `comment` | array<SupportTicketCommentDetail> | no |  |
| `comment_text` | string | no | When creating a new comment, only CommentText is required. |
| `creator` | SupportTicketUser | no |  |
| `date` | string | no |  |
| `id` | string | no |  |

**`SupportTicketCommentDetail`** fields:

| Field | Type | Required | Description |
| --- | --- | --- | --- |
| `attachment` | SupportTicketAttachment | no |  |
| `frame` | SupportTicketFrame | no |  |
| `image` | SupportTicketImage | no |  |
| `text` | string | no |  |
| `type` | string | no |  |

**`SupportTicketUser`** fields:

| Field | Type | Required | Description |
| --- | --- | --- | --- |
| `email` | string | no |  |
| `id` | string | no | The Suger user ID. |
| `isSugerEmployee` | boolean | no | Whether the user is a Suger employee. |
| `profilePicture` | string | no |  |
| `username` | string | no |  |

**`SupportTicketFrame`** fields:

| Field | Type | Required | Description |
| --- | --- | --- | --- |
| `id` | string | no |  |
| `url` | string | no |  |

**`SupportTicketImage`** fields:

| Field | Type | Required | Description |
| --- | --- | --- | --- |
| `extension` | string | no |  |
| `id` | string | no |  |
| `name` | string | no |  |
| `thumbnail_large` | string | no |  |
| `thumbnail_medium` | string | no |  |
| `thumbnail_small` | string | no |  |
| `title` | string | no |  |
| `type` | string | no |  |
| `url` | string | no |  |

### 400 — Bad request error

Content-Type: `application/json`

### 500 — Internal server error

Content-Type: `application/json`

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Interactive API reference: https://doc.suger.io/api/